Supplier Quality System Questionnaire

Rev. PF-0023D, 6.6.18

DIRECTIONS:
1. Company Information - Required by all
2. Capability - Required by all
3. Questionnaire - Required ONLY IF YOU ARE NOT AS91XX or NADCAP Certified

Please complete the following Quality System Survey and click the Submit button.

Note: If you are AS91XX registered, please send copies of your certificate(s). You may send these to Tracy.Amspacker@perfekta-inc.com.

1. Company Information

(Required)

Name: *
Phone: *
Vendor ID:

Fax:
Website:

Address: *
City: *
State: *
Zip: *
Country: *

Address: *
City: *
State: *
Zip: *
Country: *

Name: *
Title: *
Phone: *
Email: *

Name: *
Title: *
Phone: *
Email: *

(Select all that apply, provide more information in the Capability section.)

	Manufacturer
	Distribution
	Assembly Shop
	Calibration
	Agent
	Raw Materials

	Design / Manufacturer Own Products
	Metal Machine Shop
	Composites Shop
	Test Laboratory
	Special Process
	FAA / CAA Approved Repair Station

(Please include each employee once.)

Size (square feet): *

Name	Qty of Staff
Production: *
Quality: *
Engineering: *
Purchasing: *

Name	Qty of Staff
Administration: *
Other: *
How many shfits are you running? *
How many days a week are you working? *

(Check all that apply.)

Name: *
Email: *

Title: *
Date: *

2. In House Capability

(Required)

3. Questionnaire

(Required ONLY IF YOU ARE NOT AS9100 or ISO9001 /9002 Certified)

(For an answer to be Yes, a company must have a documented system that has been in place for at least 6 months.)

Yes, No, N/A	Question	Quality Manual Reference	Comments
General
	How long has your company been working in the Aerospace Industry?
	Tier 1 Approved Supplier for Boeing or Airbus? (Indicate which in the comments field)
	Planning to be certified to AS9100 by what date? (If applicable)
	Does the quality management system documentation include quality policy, quality objectives, quality manual, documented procedures, and records?
	Are all quality documents available in English?
Quality Measurements
	Does the organization monitor and measure stated quality objectives for improvement?
	Is on time delivery to customers as well as from suppliers tracked? Action is taken to improve performance?
Corrective Action
	Have adequate resources been allocated to maintain the quality management system and ensure customer satisfaction?
	Internal processes are analyzed in order to identify and prevent potential non-conformities. (i.e. internal audits)
	Are procedures in place to assure that when non-conformities are identified a containment action, root cause analysis, and preventative action are performed?
Signatures
	Procedure that requires signatures to be rendered in ink, controlled stamps, or computer generated?

(For an answer to be Yes, a company must have a documented system that has been in place for at least 6 months.)

Yes, No, N/A	Question	Quality Manual Reference	Comments
Prohibited Practices
	System in place that assures work is not preformed outside of the USA unless prior approval has been granted by your Customer?
Quality Records
	Are quality records kept?
	If yes, how long are quality records retained?
	Prior to quality records being destroyed customers are contacted to assure all contractual obligations have been met?
AS9102 First Article Inspection Report
	Are all production parts are conformed using AS9102 First Article Inspection Reports?
	Are FAI's redone after substantial changes to the facility, or if parts have not been produced within the last 2 years?
	Are Delta FAI's completed to address drawing revisions?
Control of Sub-Tier Sources
	An approved supplier list including, questionnaires, audit reports, and certifications is maintained.
	Suppliers are approved for a defined length of time.
	All special processes suppliers as described on sheet 1 'Company Information' are certified to D1-4426 or NADCAP?
Calibration
	Tools used for production are calibrated per National Institute of Standards (NIST) or International equivalent.
	Tools used for inspection are calibrated at a minimum every year.
	Tools used for production or inspection are labeled with an unique identifier and a minimum of the due date for the next calibration?

(For an answer to be Yes, a company must have a documented system that has been in place for at least 6 months.)

Yes, No, N/A	Question	Quality Manual Reference	Comments
Purchasing and Flow down Requirements
	The organization has a purchasing function, trained, managed, and versed in company's purchasing practices?
	All documents referenced on a Purchase Order or Drawing are maintained including current revision changes?
	System in place to assure all requirements are flowed down to sub-tier sources?
Change Management
	A system is in place for review of customer changes.
	Is there an impact analysis on manufacturing, tooling, sub tiers suppliers, quality, etc?
	Is the impact reviewed and approved by all affected parties?
Receiving Inspection
	When material is procured for production, Inspection criteria is defined to assure product conformity
	When parts are received, are they controlled?
Receiving Raw Material
	Procedure that assures raw material is received and validated to original manufacturer's
Documented procedure assures raw material conforms by one of the following methods:
	Third party validation test of raw material,
	Raw material hardness test
	Audit of raw material suppliers
Traceability
	A process is in place that assures all parts are traceable to the raw material they are
	Is there a system in place that demonstrates full traceability where raw material has been used
Document and Drawing Control
	Drawings and revisions thereof are controlled
	Pertinent revisions of drawings are available at the necessary work and quality locations
Planning
	Customer Quality requirements are accounted for prior to acceptance of work.
	Does the organization determine product, regulatory, and quality requirements prior to accepting the P/O?
Buyer Furnished Equipment
	Procedure that assures all customer furnished product and tooling is identified as such?
	Documented procedure that assures customer furnished product and tooling is controlled and appropriate actions are taken to assure its proper use?
Customer Property
	System in place that assures repairs, "use as is", or scraps are not preformed unless granted by the customer in writing?
	System in place that assures no substitutions for required raw material are used unless granted by customers engineering?
Manufacturing Controls
Do instructions (work order or like document) for all product manufactured include the following:
	Manufacturing sequence steps?
	Heat lot number for raw material?
	Routings for Special Process required and approved Special Process Houses?
	Part number and drawing revision?
	Quality approval at all relevant steps including final inspection?
	All product that has a limited shelf life is identified including its expiration date?
	A defined and implemented production practice that assures detection and removal of foreign objects?
	Are personnel who perform work affecting product quality evaluated based on appropriate education, training, skills, and experience?
Non-Conforming Product
	When building to Customer's drawings, product found to be non-conforming is documented on customer's MRB for all repairs and "Use As Is".
	Procedure that assures all products returned to you by your customers as rejected, and subsequently resubmitted to customer as "replacement", "reworked", or "repaired" and identified as such?
	Procedure that assures all product found to be Non-conforming are identified and protected to assure they are not used inadvertently in production (MRB)?
	When non-conforming product is identified during manufacturing, it is immediately identified and removed?
	Has a documented procedure been established to define controls, responsibilities and authorities for dealing with nonconforming product and the necessary records?
Final Inspection
	All product conforms to applicable drawing and PO requirements prior to being released to your customer, including current revision of drawing?
	Final Inspection authority is defined in the quality system
Statistical Techniques
	Have a documented Statistical program to assure Quality requirements are met (please indicate in Comment field which standard it is compliant to i.e. ANSI/ASQC Z1.4-1993)
Certificate of Conformance
	Certificate of Conformance includes: part number, unique traceability, packing slip/shipper number, and customer PO number?
	Are records maintained to indicate the person(s) authorizing release of product?
	Provide Certificate of Conformance includes the following (where applicable): part built, raw material, special processes, and drawing revision?
Preparation for Shipment
	When shipping product to your customer, a packing slip/shipper is provided that assures all product shipped meets the requirements of your customer?
Packaging
	Procedure that assures all product shipped is packaged in accordance to ATA-300?
	Procedure that assures newspapers are not used for product packaging, due to the acidic nature of the ink?
	Procedure that assures all shipped product is individually wrapped to protect it while shipping?